Fannie Mae announces third quarter servicer results
Fannie Mae announced
Servicer Total Achievement and Rewards (STAR) Program results through the third
quarter of 2011. The STAR program, announced in February 2011, measures
the performance of servicers with an emphasis on foreclosure prevention.
Servicers are
categorized into three peer groups based on the number of Fannie Mae loans they
service and measured based on performance metrics and results from operational
assessments across key business processes. As of the end of the third
quarter, the following servicers are on track to be at or above median
performance in order to achieve at least a three STAR rating for 2011:
- Peer Group One (consisting of 11 servicers) –
CitiMortgage, Inc., Everbank, GMAC Mortgage, LLC (Ally Bank), Wells Fargo,
N.A.
- Peer Group Two (consisting of 9 servicers)-
Aurora Bank, FSB, Central Mortgage Company, Fifth Third Bank, The
Huntington National Bank, Regions Bank
- Peer Group Three (consisting of 13 servicers)
– American Home Mortgage Servicing, Inc., Arvest Mortgage Company,
Associated Bank, NA, Capital One, N.A,, Colonial Savings, F.A., Doral
Bank, Manufacturers and Traders Trust, Co., Nationwide Advantage Mortgage
Co., Navy Federal Credit Union
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